Privacy policy
How your information is handled
Plain language, no small print designed to be skipped. This page explains what is collected through the website, how it is used, and the choices you have.
Information collected
When you submit a consultation request, the site collects the details you provide: your name, email address, phone number, neighborhood or ZIP code, information about your pets and the care you are looking for, your preferred days and start date, and any notes you choose to add. Basic technical information may also be recorded automatically to keep the site secure and working properly.
How the information is used
Your details are used to respond to your request, prepare a care plan and quote, arrange visits, and communicate with you about your pets. Where you have opted into the business’s social or marketing channels, your contact details may be used to share occasional updates.
Storage and access
Consultation requests are stored privately. They are visible to the business owner through a password-protected dashboard and are not publicly accessible, searchable, or listed anywhere on the website.
Sharing
Your information is not sold or rented. It is not shared with third parties except where required to provide care you have requested, to meet legal obligations, or in an emergency involving your pet or your property.
Your choices
You can request a copy of the information held about you, ask for corrections, or ask for it to be deleted by contacting the business using the details below. Marketing messages, where offered, can be stopped at any time.
Cookies and measurement
This site uses only what is needed to function and to understand general traffic patterns. No advertising profiles are built about visitors from this site.
Contact
Questions about this policy, or about the information held about you, can be sent to mercyyates2@gmail.com or raised by phone at 423-385-4648.
This policy applies to this website and to care arranged through it. It may be updated as the business grows; the current version always appears on this page.
